Whether you're managing your Shopify store in-house and considering outsourcing or you're looking to switch from your current agency, finding the right Shopify agency can be the key to unlocking your eCommerce growth.

With global e-commerce sales projected to reach $4.3 trillion by 2025 (Statista), it's more important than ever to ensure your Shopify store is optimized for success. But with so many agencies claiming to be the best, how do you choose the right one for your business?

Whether you're launching a new store, migrating platforms, or optimizing an existing Shopify setup, partnering with an experienced agency ensures a seamless experience. 

In this blog, we’ll break down the essential factors to consider when selecting a Shopify agency – covering expertise, past success, Shopify Plus capabilities, and alignment with your brand’s goals. We’ll also highlight red flags to watch out for if you're thinking about switching agencies and what to expect from a truly results-driven Shopify Plus Platinum Partner.

What Is Shopify Plus?

Let’s start by looking at exactly what Shopify Plus is…

With over 644 million customers worldwide shopping across millions of Shopify stores (Shopify), the platform has become a powerhouse for eCommerce success.

Shopify Plus is Shopify’s enterprise-level platform, built for high-growth and high-volume businesses. It offers advanced capabilities beyond standard Shopify plans including dedicated account management, custom checkout experiences, unlimited employee accounts, and access to exclusive apps and automation tools. Designed for 

scale, Shopify Plus gives brands the flexibility and power they need to grow globally and operate efficiently.

It’s built for speed, performance, and creative freedom offering extensibility through APIs, headless commerce capabilities, and the world’s highest-converting checkout. 

Whether you’re looking to scale globally, personalize wholesale experiences, or optimize every step of the customer journey, Shopify Plus gives your business the tools to grow faster without the complexity or cost of traditional commerce platforms.

What Does a Shopify Agency Do?

A Shopify agency acts as your strategic partner in this competitive space helping you design, build, and scale a store that not only looks great but performs seamlessly.

From UX/UI design and custom development to app integrations, performance optimization, and long-term support, the best agencies offer end-to-end solutions tailored to your brand.

The more experienced Shopify agencies (Platinum Partners) combine deep technical expertise with creative insight to help you launch faster, convert more, and continually evolve your store as your business grows.

Much Does a Shopify Agency Cost?

The cost of working with an agency can vary significantly based on your business goals, the complexity of your project, and the agency’s expertise. Whether you're launching a brand-new store, migrating from another platform, or scaling an established brand, the investment will align with the level of strategy and customization required.

A reputable Shopify agency will offer transparent pricing, clear timelines, and a tailored roadmap designed to help you get the most value from your budget.

Key Factors to Consider When Choosing a Shopify Agency

1. Expertise and Real-World Experience

Start by evaluating a Shopify agency track record. Have they worked with businesses like yours? Do they understand the challenges specific to your industry or niche?

Look for live stores, case studies, client testimonials, and examples of custom work. An experienced Shopify agency will bring a strategic mix of creative design, technical development, and eCommerce know-how to the table. They won’t hesitate to show off their wins and success stories.

2. Shopify Plus Capabilities

If you’re operating at scale, you’ll want a team that understands Shopify Plus, not just Shopify. From advanced API integrations to automation through Shopify Flow and robust checkout customizations, Shopify Plus partners should be fluent in building enterprise-grade solutions.

3. Strategic Alignment

A great Shopify agency should align with your long-term business objectives, not just deliver a website. Look for a team that asks about your goals, customer base, and brand story and then builds with those in mind**.**

4. Transparent Processes and Ongoing Support

You want a partner, not just an agency. A trustworthy agency will set clear timelines, communicate proactively, and provide long-term support post-launch.

5. Mobile Optimization

A good Shopify agency will prioritize mobile responsiveness, fast load speeds, and seamless UX across all devices.

6. Shopify Migration Expertise

Migrating platforms? A Shopify agency with solid re-platforming experience is essential. From preserving SEO to moving customer data securely, make sure the agency has a structured approach to Shopify migration.

Red Flags to Watch for When Choosing or Switching Shopify Agencies

If you’re considering switching from your current Shopify agency, watch out for these warning signs:

• Lack of clear communication or delays in project updates

• Limited expertise in Shopify Plus and enterprise-level development

• Generic, one-size-fits-all solutions instead of tailored strategies

• Poor post-launch support and troubleshooting

Our Approach to Superior Shopify Development

With offices in Orange County (California) and London, SeedCMS is an international Shopify Plus Platinum Partner (one of just 5 in the UK, 13 in the US, and 27 globally) that has been helping brands such as KITH, Kate Somerville, Stussy, Orgain, GOLF and Anastasia Beverly Hills thrive for over a decade. We provide customized solutions, transparent processes, and dedicated support to help your business grow.

We believe that every successful eCommerce journey starts with the right technical partner. As a dedicated Shopify agency, our mission is to turn your vision into a high-performing online experience through bold design, intelligent development, and seamless functionality. Our team of seasoned designers and developers work closely with you to deliver tailored solutions that reflect your brand and drive real results.

Ready to work with a Shopify agency that truly understands your business? Speak to our experts today!